Policies & Booking Information
Everything you need to know about reserving your booth, preparing for event day, and understanding our booking terms.
Helpful answers about reserving your booth
Booking & Payments
Your event date is secured once your required deposit has been received and your booking has been confirmed. Dates are not held without payment.
Deposits are generally non-refundable because they reserve your event date and prevent us from accepting other bookings for that time. Any exceptions are handled at our discretion and may depend on the timing and circumstances.
The remaining balance is typically due before the event date. Final timing may depend on the package, event type, and agreement listed on your invoice or contract.
We accept online card payments and other approved methods such as Zelle, Venmo, Cash App, or Cash depending on the booking. Accepted payment options will be shared during the booking process.
Yes, in many cases. Guest count, backdrop selection, add-ons, and certain service details may be updated based on availability and timing. Custom items or late changes may involve additional charges.
Yes. Pricing may vary depending on event date, travel distance, setup complexity, custom requests, venue restrictions, or peak demand dates.
Important info for event day and schedule changes
Rescheduling, Cancellations & Event Policies
Clients are responsible for providing a safe, accessible setup area, reliable power if required, and any venue permissions needed for setup and operation. Indoor or weather-protected placement may be required depending on the booth type.
Setup time depends on the selected package and venue conditions. We recommend allowing extra time for load-in, testing, and final adjustments before guest use begins.
If additional time is requested and we are able to accommodate it, extra hours may be added at the applicable hourly rate. Extensions are subject to staff, schedule, and venue availability.
Cancellations may result in forfeiture of the deposit and may be subject to additional fees depending on how close the cancellation is to the event date and whether custom work has already been completed.
Rescheduling may be allowed based on availability and notice. New dates are not guaranteed until confirmed. Rescheduled bookings may be subject to updated pricing, especially for peak dates or changed service needs.
If venue access, parking, elevator use, security clearance, or setup conditions delay service, your booth time may still begin as originally scheduled unless additional time is purchased and available.
Clients may be responsible for damage caused by misuse, unsafe conditions, unauthorized handling, or guest behavior that puts equipment or staff at risk.
When using our photo booth services, each guest is offered both a fun experience and control over their image sharing. Here’s how it works:
- By default, photos taken at our events are uploaded to a digital gallery, accessible to you and your guests.
- After your photo is taken, a friendly message appears—“Smile, you’re about to be pixelized!”—informing you that beÜtiful Pixels may use your photo for promotional purposes (like social media or marketing).
- If you do not wish for your photo to be used or shared, just let us know right then—your image will be deleted on the spot, ensuring it is never uploaded.
- By hiring our services, clients acknowledge that a digital gallery is part of the package, but each guest always has the final say before any image goes online.